If you try to resume your course and your screen looks like the image below:
If you encounter this issue, it is likely your browser is blocking flash. You will need to manually enable flash to fix the problem. Also, please be sure you are using the latest version of flash. Here are the directions to enable flash on each of your devices:
Internet Explorer: https://helpx.adobe.com/flash-player/kb/install-flash-player-windows.html
Use our recommended browser, Mozilla Firefox whenever possible.